Effective Date: 10th November 2024
Welcome to Rootrevive Dental Care! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, rootrevivedentalcare.in. Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
- Business Name: Rootrevive Dental Care
- Website: rootrevivedentalcare.in
- Email: rootrevivedentalcare@gmail.com
- Address: Shop no. 19, Sukhwani Shivom, Dharmveer Chatrapati Sambhaji Maharaj Nagar Rd, near Mukai Chowk, Kiwale, Ravet, Pimpri-Chinchwad, Maharashtra 412101
2. Information We Collect
We collect and process the following personal data:
2.1 Information You Provide Directly
- Contact Information: Name, phone number, email address, and any other details you provide via our contact forms or appointment requests.
- Medical Information: Information related to your dental health, medical history, and treatment preferences, if provided directly by you for consultation purposes.
- Billing Information: Payment details if you choose to make online payments for our services.
2.2 Information Collected Automatically
- Usage Data: Information on how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, analyze traffic, and deliver personalized content.
3. How We Use Your Information
We process your personal data for the following purposes:
- Providing Dental Services: To schedule appointments, manage patient records, and offer personalized dental care.
- Communication: To respond to your inquiries, send reminders, and update you about your appointments or any changes.
- Marketing and Promotions: With your explicit consent, we may send you information about our services, promotions, and updates.
- Improvement of Services: To analyze website usage and improve our services and user experience.
- Legal Obligations: To comply with applicable laws and regulations.
4. Legal Basis for Processing Data
We process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide us with your information, such as through contact forms or newsletter sign-ups.
- Contractual Necessity: To fulfill our obligations in providing dental services to you.
- Legitimate Interest: For improving our services and ensuring the security of our website.
- Legal Obligation: To comply with applicable healthcare and data protection laws.
5. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, IT support, and cloud hosting services) who assist us in running our website and providing our services.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes such as a court order.
- Business Transfers: If our business undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.
6. Data Storage and Security
- Data Storage: Your data is stored securely in our systems and, where applicable, with trusted third-party service providers who comply with data protection regulations.
- Data Security: We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, alteration, and destruction.
- Data Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Medical records are retained according to legal requirements and professional guidelines.
7. Your Rights
As a user, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can ask us to limit the processing of your personal data in specific cases.
- Right to Data Portability: You can request a copy of your data in a commonly used format.
- Right to Withdraw Consent: If you have provided consent for data processing, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to Object: You can object to the processing of your data for direct marketing or when processing is based on legitimate interests.
To exercise any of these rights, please contact us at rootrevivedentalcare@gmail.com.
8. Cookies Policy
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze website traffic and understand user preferences. You can control your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete the information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date.” Your continued use of our website after the changes are posted signifies your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
- Email: rootrevivedentalcare@gmail.com
- Address: Shop no. 19, Sukhwani Shivom, Dharmveer Chatrapati Sambhaji Maharaj Nagar Rd, near Mukai Chowk, Kiwale, Ravet, Pimpri-Chinchwad, Maharashtra 412101
Thank you for trusting Rootrevive Dental Care with your personal information. We are committed to protecting your privacy and ensuring a safe online experience.
This privacy policy has been designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. For any legal advice or further compliance measures, please consult with a legal professional.